Shipping Policy
Thank you for visiting and shopping at MoodFlips Pillows! We are committed to delivering your products in a timely manner and providing an excellent customer experience.
Processing Time
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays. Once your order is processed, we will send you a confirmation email with your shipping details.
Shipping Time
Shipping times may vary based on your location. Hereβs a breakdown of our estimated delivery times:
- Standard Shipping: Orders typically arrive within 5-10 business days from the day they are processed.
Please note that business days do not include weekends or holidays. Shipping times may be extended during high-demand periods (such as holidays) or due to unforeseen circumstances (such as weather delays).
Shipping Costs
- Free shipping is available on all orders over $50.
- For orders under $50, a flat shipping rate of $4.99 will be applied.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Shipping Areas
We currently ship to the United States only. We are working hard to expand our shipping coverage, so stay tuned for updates!
Lost or Damaged Packages
If your order arrives damaged or is lost during shipping, please contact us immediately at moodflipspillows@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please double-check your shipping address before placing your order. MoodFlips Pillows is not responsible for orders shipped to an incorrect address provided at checkout. If an incorrect address is submitted, please contact us as soon as possible at moodflipspillows@gmail.com, and we will try our best to assist you in updating the address before the order is shipped.
Contact Us
If you have any further questions about our shipping policy, please feel free to reach out to us at moodflipspillows@gmail.com. We are here to help!